Satisfaction Guarantee
We want you to be 100% satisfied. Our aim is to provide you with quality products at an affordable price. If an item does not meet your expectations, we'll gladly refund your money within 30 days after purchase. In order to keep our prices the lowest possible, some exceptions apply, including a 20% restocking fee applied after 30 days and 30% restocking fee applied after 60 days, should the item be in a usable condition. Please see our [1]Returns section for detailed information.
PRICE MATCH GUARANTEE
If you find the same product for a lower price from any other company, we will refund/match the difference. Offer is valid for 30 days from the date of purchase. Valid on orders shipped within the continental United States. Cannot price match against auction sites. Pricing match is based on competitor complying with Manufacturer’s Minimum Advertised Price (MAP) Policy. If a product is listed below “MAP” we may not be able to match that price. Vendor that we price match must have product available to purchase and not on backorder.
Certain products sold on promedxpress.com are considered non-returnable due to hygiene issues.
Hygiene items such as raised toilet seats, commodes, erection aids, pillows, cushions, bath safety, and
personal care products are non-returnable.
Due to manufacturer's return policies, some custom equipment may be returned to ProMedXpress for repairs only - no refunds or exchanges can be made at any time.
Full Facial Cradle is designed to reduce pressure on the jaw and ear, helping to relax the facial area. Gently cradles the face, providing comfort and support for side sleeping.
12-Degree Shoulder Cradle provides orthopedically correct support for the head and neck to maintain ideal spinal alignment while side sleeping. The pillow for sider sleepers reduces body weight impact on the shoulder, increasing blood flow to the arms.
Left & Right Air Paths maximizes airflow to improve breathing and help reduce snoring for side sleeping positions.
Visco-Elastic Memory Foam which is a pressure relieving material that is sensitive to body temperature and weight.